Frequently Asked Questions - ACCESS
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Access is our smart entry and access control system that lets you manage who comes and goes at your premises.
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You can grant entry using key fobs, RFID tags, PIN entry, or remote authorisation via the mobile app.
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Yes. Authorised users can be added, removed, or updated at any time through the system app or with installer assistance.
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Yes or No. On request, installation can be carried out with no drilling or permanent damage.
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The base station uses Wi-Fi for full functionality, however is not absolutely necessary for standard operation.
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No system can guarantee absolute prevention, but Access greatly reduces risk of unauthorised entry and provides control over who enters.
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Contact us immediately. The lost device will be disabled and a replacement issued to keep your premises secure.
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Unfortunately, ACCESS usually requires drilling to allow the hardwire link to the door locks and power.
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All installations are carried out by XRelay Authorised Installers, who carry X-01 ID. You can verify IDs at xrelay.co.uk/verify.
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