CONNECT is our business connectivity service, providing upgraded hardware whilst staying with your current ISP to improve network speed, reliability, and security.

Yes, you must have internet access to have a CONNECT system installed. if your business requires a more stable, secure, and scalable connection than standard consumer-grade Wi-Fi can provide, CONNECT is built to handle business demands.

Our engineers will install and configure the required hardware, test your connection, and ensure your network is stable before leaving site.

Most installations are completed within 1–6 hours, depending on the scale of your setup. Similar to SENTINEL, this can be much higher for enterprise-grade installations.

No provider can guarantee complete uptime. However, CONNECT uses robust hardware and proactive monitoring. XRelay cannot mitigate downtime from issues with your ISP’s service.

Usually yes, however upon request we can sometimes install systems without the need to drill or cause permanent damage.

All installations are carried out by XRelay Authorised Installers, who carry X-01 Group ID. You can verify IDs at xrelay.co.uk/verify.